Contention Bandwidth contention means that the bandwidth between you and the Internet is shared with other users. BT are contending the network between users and ISPs by: 50:1 for home users 20:1 for business users Does this matter? Normally no. Not everyone will use their computers at the same time & users spend a lot of time reading the web pages Maybe yes. If streaming media become popular, there won't be enough bandwidth We'll have to wait to see how the ATM network performs when there are hundreds of thousands of users